Privacy
Policy
A note from us
This page explains how we collect, use, and protect the personal information you share with us – whether you’re enquiring about event catering, exploring our menus, or simply browsing our website. It also outlines your rights, how to exercise them, and the steps we take to ensure your data is treated responsibly.
We’ve kept this policy clear and easy to understand, without unnecessary legal jargon. If anything is unclear or you’d like more information, our contact details are at the bottom of this page.
First, the essentials
We only collect the information we genuinely need, and we never sell your data.
In most cases, your information helps us do something practical – like respond to an enquiry, prepare a catering quotation, or improve the experience of using our website.
If you choose to receive updates from us, we’ll only send relevant information, and you can unsubscribe at any time.
This policy applies to anyone visiting our website or contacting us through it. If we ever make changes to how we handle your data, we’ll update this policy and let you know where appropriate.
If your personal details change, please reach out so we can update our records.
How we use your data
We only use your information when legally permitted, which typically includes:
– Your consent (e.g., subscribing to emails)
– Fulfilling a contract (e.g., processing a catering booking)
– Our legitimate business interests, provided they do not override your rights
– Compliance with UAE legal requirements
Keeping your data safe
We take data security seriously. Your personal information is stored on secure systems, with measures in place to prevent unauthorised access, loss, misuse, or alteration.
If a data breach ever occurs, we will notify you and the relevant authorities where legally required.
How long we keep your data
We keep your personal data only for as long as needed to fulfil its purpose or comply with legal requirements.
For example, we may retain booking and billing information for accounting regulations.
Once the information is no longer required, we securely delete or anonymise it.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your data, we’re here to help.
Email: michael@springbokcatering.com
Location: Abu Dhabi, United Arab Emirates
Who we are
Springbok Catering is a UAE-based catering company providing event catering services for corporate functions, private events, school activities, sporting events, and large-scale gatherings across the United Arab Emirates.
Springbok Catering is responsible for managing your data in accordance with this privacy policy.
If you’d like to speak to us about your personal information, you can contact:
Springbok Catering
michael@springbokcatering.com
The information we collect
We may collect and store certain information that you choose to provide when interacting with us, which can include:
– Your name and contact details
– Company or organisation details (if applicable)
– Event-related information such as dates, locations, and guest numbers
– Details required to complete bookings or transactions
– Messages submitted through our website forms
– Feedback, reviews, or testimonials you choose to share
– Basic technical information about how our website is accessed and used
– Your communication preferences
We may also use combined, non-identifiable data to better understand how visitors interact with our website.
Who we share your information with
We only share your information when necessary, and always with partners
who meet strict privacy and security standards.
This may include:
– Payment processors for secure transactions
– Delivery partners or suppliers assisting with event logistics
– IT and website service providers
– Email or marketing service platforms (only if you have opted in)
These partners cannot use your data for their own purposes.
Your Legal Rights
You have the right to:
– Request access to your personal data
– Correct inaccurate information
– Ask for your data to be erased or restricted
– Object to certain types of processing
– Withdraw consent at any time
– Unsubscribe from marketing communications
To exercise any of these rights, simply contact us using the information below. We may request verification to protect your information.